Wheelchair-accessible Japan. Planned by experts. Proven on the ground.
We are a Tokyo-based ground operator for travel agencies and individual travellers whose clients use wheelchairs. Bilingual logistics, accessible transport, medical equipment, dysphagia-safe dining — all coordinated from inside Japan.
April 2026 · Tokyo · Kyoto · Mt. Fuji · 9-day programme
Working with travel trade in
UK · US · Canada · Australia — and counting. Individual clients can ask us to make an introduction to a partner agency in their region.
Trade endorsement
“…we would definitely utilize their services again for any future tours in Japan.”
— Accessible-travel agency partner
Primary · For travel trade
You sell. We operate.
The client books with your agency. You forward the brief, we return a feasibility quote within three business days, and we run the ground programme. The client relationship stays yours.
Read the partnership model →Secondary · For private travellers
A planned trip, not a tour.
We work directly with a small number of individual travellers and families each year. Founding-client pricing applies while we grow our case-study library.
Plan a private trip →“Tokyo Locals were amazing in creating a customized accessible trip. They took the time to understand what my brother's specific needs were, and were conscientious of being able to meet his needs throughout.”
“Our guide, Kus, was extremely attentive and caring; we couldn't have asked for a better guide. I would 100% recommend Tokyo Locals to anyone looking for a customized accessible trip.”
Erline W
Occupational Therapist, Canada · Sister of full-time wheelchair user · Travelled with her brother, April 2026
“You are a super star! You have gone above and beyond. Thank you.”
Audrey Daley
United States
“Wanted to take the time for going above and beyond, totally not necessary but totally appreciated. The service has been fantastic.”
Dave Boumgarden
Past client
“Thank you for being there every step of the way. Japan was amazing, and you are some of the kindest people we've met. You made our trip.”
Eva Taylor
Past client
Six layers of complex coordination, all run from inside Japan in Japanese.
01
Accessible transport
Welfare taxis, lift vans, care-certified drivers, Shinkansen seat reservations.
02
Medical equipment
Shower commodes, hoists, hospital beds delivered to hotels.
03
Bilingual guiding
On-site guides who know ramp gradients, turning radii and accessible toilet locations.
04
Hotel coordination
We call in Japanese, verify accessible-room measurements, negotiate carer adjacency.
05
Dysphagia-safe dining
IDDSI-aware, restaurant pre-briefs, fifteen-plus venues already documented.
06
Complex medical logistics
BiPAP, allergy management, hospital introductions if escalation is needed.
Free guide · 20 pages
Japan on Wheels
A deep, practical guide to wheelchair-accessible travel in Japan. Hotels we trust. Trains worth booking. Restaurants we have personally tested. Booking strategies. The things that only become obvious when you live here.
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