Wheelchair-accessible Japan. Planned by experts. Proven on the ground.
Travellers, not patients. Real Japan, planned with care around you.
We are a Tokyo-based licensed land operator for travel agencies whose clients use wheelchairs. Bilingual logistics, accessible transport, medical equipment and dysphagia-safe dining — all coordinated from inside Japan.
April 2026 · Tokyo · Kyoto · Mt. Fuji · 9-day programme
Working with travel trade in
UK · US · Canada · Australia — and counting. Where an enquiry calls for it, we can make an introduction to a partner agency in the relevant region.
Trade endorsement
“…we would definitely utilize their services again for any future tours in Japan.”
— Accessible-travel agency partner
For travel agencies
You sell. We coordinate.
The traveller books with your agency. You forward the brief, we return a feasibility note and outline quotation within three business days, and we coordinate the Japan-side arrangements. The client relationship stays yours.
Read the partnership model →General enquiries
Start with the access questions.
Tell us what you need in Japan. We provide accessibility guidance and, where appropriate, an introduction to a licensed travel agency that handles the travel contract, bookings and payment.
Get in touch →“They were amazing in creating a customized accessible trip. They took the time to understand what my brother's specific needs were, and were conscientious of being able to meet his needs throughout.”
“Our guide, Kus, was extremely attentive and caring; we couldn't have asked for a better guide. I would 100% recommend them to anyone looking for a customized accessible trip.”
Erline W
Occupational Therapist, Canada · Sister of full-time wheelchair user · Travelled with her brother, April 2026
“You are a super star! You have gone above and beyond. Thank you.”
Audrey Daley
United States
“Wanted to take the time for going above and beyond, totally not necessary but totally appreciated. The service has been fantastic.”
Dave Boumgarden
Past client
“Thank you for being there every step of the way. Japan was amazing, and you are some of the kindest people we've met. You made our trip.”
Eva Taylor
Past client
Six layers of complex coordination, all run from inside Japan in Japanese.
01
Accessible transport
Route planning, supplier verification and Japanese-language coordination for agency-booked welfare taxis, lift vans and rail travel.
02
Medical equipment
Advice and local coordination for shower commodes, hoists and hospital beds supplied through the trip's booking arrangements.
03
Bilingual guiding
On-site guides who know ramp gradients, turning radii and accessible toilet locations.
04
Hotel verification
We call in Japanese, verify accessible-room measurements and report the findings to the licensed partner agency handling the booking.
05
Dysphagia-safe dining
IDDSI-aware, restaurant pre-briefs, 150+ venues already documented.
06
Complex medical logistics
BiPAP, allergy management, hospital introductions if escalation is needed.
Free guide · 20 pages
Japan on Wheels
A deep, practical guide to wheelchair-accessible travel in Japan. Hotel access details. Transport planning. Restaurants we have personally tested. The questions that decide whether a trip works — asked before anything is booked.
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